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Privacy Policy

Privacy Policy

Effective Date: August 11, 2026

The Safety Source, LLC (“The Safety Source,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our customers, website visitors, business partners and prospective customers.

This Privacy Policy explains how we collect, use, disclose and protect information when you visit www.safetysourcellc.com, create an account, request a quote, place an order, communicate with us, subscribe to marketing communications, or otherwise interact with The Safety Source.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through your use of our website, and from service providers or business partners that assist us in operating our business.

Information You Provide to Us

Depending on how you interact with The Safety Source, we may collect information such as:

  • Name

  • Company name

  • Job title

  • Billing address

  • Shipping address

  • Email address

  • Telephone or mobile number

  • Account login information

  • Purchase and order history

  • Product interests and preferences

  • Quote requests

  • Customer service communications

  • Credit application or business account information

  • Tax-exemption information

  • Information submitted through forms on our website

  • Information provided when participating in promotions, rewards programs or surveys

Payment Information

When you make a purchase, payment information may be collected and processed by our payment processors and financial service providers.

For security purposes, The Safety Source generally does not retain complete payment card numbers when transactions are processed through third-party payment providers.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics technologies and similar tools.

This information may include:

  • Internet Protocol (IP) address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Products viewed

  • Search activity

  • Referring website

  • Date and time of visits

  • Shopping-cart activity

  • Approximate geographic location derived from IP address

  • Interactions with emails or advertisements

  • Other website usage and performance information

We use this information to operate our website, understand customer behavior, improve the shopping experience, measure marketing effectiveness, detect fraud and improve our products and services.

2. How We Use Your Information

The Safety Source may use personal information to:

  • Process and fulfill orders

  • Provide products and services

  • Create and manage customer accounts

  • Process payments

  • Provide quotes and proposals

  • Communicate regarding orders, deliveries, returns and account activity

  • Provide customer service

  • Respond to questions and requests

  • Verify tax-exempt or business-account information

  • Detect and prevent fraud or unauthorized transactions

  • Improve our website and ecommerce experience

  • Analyze website traffic and purchasing trends

  • Personalize product recommendations and website content

  • Send promotional emails or marketing communications when permitted

  • Send transactional or marketing text messages when you have provided appropriate consent

  • Administer rewards, promotions and customer programs

  • Develop and improve products, services and business operations

  • Maintain the security and integrity of our systems

  • Enforce our Terms and Conditions

  • Comply with applicable laws, regulations and legal obligations

3. Cookies and Similar Technologies

The Safety Source uses cookies and similar technologies to help our website operate efficiently and provide customers with a better shopping experience.

Cookies may be used to:

  • Keep products in your shopping cart

  • Remember account or website preferences

  • Maintain website sessions

  • Understand how visitors navigate our website

  • Measure website performance

  • Analyze marketing campaigns

  • Provide relevant product recommendations

  • Detect security issues or fraudulent activity

  • Support advertising and remarketing where permitted

We may also use information relating to abandoned shopping carts to remind customers about products they considered purchasing.

Most browsers allow you to control or disable cookies through browser settings. Disabling certain cookies may prevent some website functions from operating properly.

Where required by applicable law, we provide customers with additional choices regarding advertising, analytics or other non-essential cookies.

4. Analytics and Advertising Technologies

We may use third-party analytics, advertising and ecommerce service providers to help us understand how customers interact with our website and to measure the effectiveness of our marketing.

These providers may use cookies, pixels or similar technologies to collect information about website activity.

Depending upon applicable law and the technologies involved, certain advertising activities may be considered “sharing,” “targeted advertising” or similar processing under state privacy laws.

Where applicable, consumers may have the right to opt out of these activities.

The Safety Source does not sell personal information for monetary consideration.

5. How We Disclose Information

We do not disclose personal information indiscriminately.

We may provide information to third parties when reasonably necessary to operate our business or provide requested products and services.

These parties may include:

Service Providers

Companies that provide services on our behalf, including:

  • Ecommerce technology providers

  • Payment processors

  • Fraud-prevention providers

  • Website hosting providers

  • Information technology providers

  • Analytics providers

  • Email and marketing platforms

  • Customer service platforms

  • Accounting and financial service providers

Shipping and Fulfillment Partners

We may provide information such as your name, company, shipping address, telephone number and order information to manufacturers, distributors, warehouses, freight companies, parcel carriers or other fulfillment partners when necessary to deliver an order.

Suppliers and Business Partners

Some products may be shipped directly from a manufacturer, supplier or distribution center. In these situations, we may provide the information reasonably necessary to fulfill your order.

Legal and Compliance Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable laws

  • Respond to subpoenas, court orders or lawful government requests

  • Protect the rights or property of The Safety Source

  • Enforce contracts or website terms

  • Investigate suspected fraud

  • Protect the safety of customers, employees or others

  • Protect against misuse of our website or systems

Business Transactions

If The Safety Source is involved in a merger, acquisition, financing, restructuring, sale of assets or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

6. Email Marketing

If you subscribe to our marketing emails or otherwise authorize marketing communications, we may send information about:

  • New products

  • Promotions

  • Special offers

  • Industrial safety information

  • Product recommendations

  • Company news

  • Services and project capabilities

You may unsubscribe from promotional emails by using the unsubscribe link contained in the email.

Transactional communications relating to orders, quotes, account activity or customer service may continue even after you unsubscribe from promotional marketing.

7. SMS and Text Messaging Privacy

If you provide your mobile telephone number and consent to receive text messages, The Safety Source may use your number for communications you have authorized, including order notifications, customer service communications, shopping-cart reminders or promotional messages.

SMS opt-in consent information and mobile telephone numbers will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

We may provide information to technology or messaging service providers solely as necessary to deliver authorized messages, operate the messaging program, maintain security or comply with applicable law.

You may withdraw your consent to receive marketing text messages as provided in the applicable messaging program.

8. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable law.

Depending upon your state of residence and whether a particular law applies to The Safety Source, these rights may include the ability to:

  • Request confirmation that we process your personal information

  • Request access to personal information we maintain about you

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Request a portable copy of certain personal information

  • Opt out of the sale of personal information

  • Opt out of certain sharing or targeted advertising

  • Opt out of certain automated profiling where applicable

  • Limit certain uses of sensitive personal information where applicable

  • Appeal certain decisions regarding privacy requests

  • Exercise privacy rights without unlawful discrimination

Not every privacy right applies in every state or in every circumstance. We may also retain certain information when permitted or required by law, including information necessary to complete transactions, maintain business records, prevent fraud, comply with tax requirements or establish and defend legal claims.

Where required by applicable law, The Safety Source will also recognize legally valid browser-based opt-out preference signals.

Submitting a Privacy Request

To submit a privacy request, please contact The Safety Source through our website's Contact Us page or call:

866-688-7233

We may need to verify your identity before processing certain requests.

Authorized agents may submit requests where permitted by applicable law, subject to appropriate verification.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.

Retention periods may depend upon factors including:

  • The nature of the information

  • The length of our relationship with the customer

  • Order and transaction requirements

  • Warranty and product-support obligations

  • Accounting requirements

  • Tax requirements

  • Contract requirements

  • Fraud-prevention needs

  • Legal or regulatory obligations

  • Potential legal claims

When information is no longer reasonably necessary, we may delete, anonymize or securely dispose of it in accordance with our business practices and legal obligations.

10. Information Security

The Safety Source uses reasonable administrative, technical and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss or misuse.

When sensitive information is transmitted through our website, we use security technologies designed to protect that information during transmission.

However, no website, computer network, electronic transmission or data-storage system can be guaranteed to be completely secure.

For this reason, while we take reasonable measures to protect customer information, we cannot guarantee absolute security.

11. Children's Privacy

The Safety Source is an industrial and commercial supplier, and our website is not directed toward children.

We do not knowingly collect personal information from children under the age of 13.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete the information.

A parent or guardian who believes a child has provided personal information to us may contact The Safety Source so that we can investigate and, where appropriate, remove the information.

12. Third-Party Websites

Our website may contain links to websites operated by manufacturers, suppliers, service providers or other third parties.

The Safety Source is not responsible for the privacy practices, security or content of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

13. Business Customers

Many Safety Source customers purchase products on behalf of companies, manufacturers, contractors, institutions or other organizations.

Information relating solely to a business or organization may not be considered personal information under certain privacy laws. However, information relating to an identifiable individual acting on behalf of a business may still receive protections under applicable law.

14. Changes to This Privacy Policy

Our business, technology and legal obligations may change from time to time.

We may therefore update this Privacy Policy periodically.

When we make changes, the revised Privacy Policy will be posted on this page and the Effective Date at the top of the policy will be updated.

We encourage customers and website visitors to review this page periodically.

15. Contact The Safety Source

Questions regarding this Privacy Policy or our privacy practices may be directed to:

The Safety Source, LLC
35320 Forton Court
Clinton Township, MI 48035
Phone: 866-688-7233

You may also contact us through the Contact Us section of www.safetysourcellc.com.